Contacts for Appeals
If any of your rights are not respected, you can appeal to:
- ISA Commission for Equality, Inclusion and Non-Discrimination (CIGI-ISA): E-mail: cigi@isa.ulisboa.pt)
- Academic Division: in conditions of visual, hearing, motor, psychological/psychiatric disability, chronic illness, autism, learning difficulties and other conditions, it is advisable to request the status of Student with Special Educational Needs (Student-NEE): Telephone: 21 365 3119; E-mail: enee.apoio@isa.ulisboa.pt
- Students' Association (AEISA) | telephone: 21 365 3319, e-mail: apoioaoestudante@aeisa.pt
- ULisboa Student Ombudsman
Professor Maria Fernanda Oliveira
· email: provedordoestudante@reitoria.ulisboa.pt
- University of Lisbon Complaints Channel
This channel applies to all complaints that fall within the scope of the General Regime for the Protection of Whistleblowers (RGPDI), approved by Law no. 93/2021, of December 20, which transposed into national law Directive (EU) 2019/1937 of the European Parliament and of the Council, of October 23, 2019, on the protection of persons who report breaches of European Union law.
- Commission for Citizenship and Gender Equality (CIG)
Headquarters: Rua Almeida Brandão, N.º 7, 1200-602 Lisboa | Portugal
Telephone: (+351) 217 983 000
E-mail: cig@cig.gov.pt
Information and Documentation Center e-mail: cid@cig.gov.pt
- Commission for Equality in Labor and Employment (CITE)
Address: Rua Américo Durão, n.º 12-A - 1.º and 2.º andares, Olaias, 1900-064 Lisboa
General Telephone (Monday to Friday from 10:00 to 16:00): 215 954 000
E-mail: geral@cite.pt
For telephone and face-to-face legal appointments:
Freephone: 800 204 684
Opening hours (Monday to Friday): 2.30pm - 4pm)
Factsheets Regulations for Supporting Students with Special Educational Needs at the Instituto Superior de Agronomia
Regulations for Supporting Students with Special Educational Needs at the Instituto Superior de Agronomia
Considering that the Instituto Superior de Agronomia (ISA) strives to implement an inclusion policy by actively working to remove obstacles to the full success and participation of students with special educational needs (SEN students) in academic, social, sporting, and cultural life.
Who can apply?
1 - Students with Special Educational Needs (SEN students) are categorized according to definitions by the OECD, CTN. A and CTN. B, as follows:
a) Transnational Category A (CTN. A): This includes students with disabilities or impairments that are considered, in medical terms, as organic disorders attributable to organic pathologies. This category may include conditions associated with sensory, motor, or neurological impairments. The educational needs primarily arise from issues related to these disabilities.
b) Transnational Category B (CTN. B): This includes students with behavioral or emotional disorders or specific learning difficulties. The educational needs primarily arise from challenges in the interaction between the student and the educational context.
2 - These regulations apply to SEN students in all study programs provided by the ISA.
3 - If the SEN student wishes, their status as a SEN student should be kept confidential, except for those involved in the procedures arising from the application of this regulation, who are bound by the duty of confidentiality under penalty of disciplinary proceedings and/or other legally prescribed sanctions.
4 - SEN students have the right to the protection of their personal data, including health data, under the terms of general law.
How to grant the SEN Student Status?
1. The applications should be submitted to the Academic Division at the beginning of the academic year, unless the condition arises later or is the result of an occurrence early in the academic year.
2 - The application must be accompanied by supporting reports or assessments issued by specialists, such as doctors, psychologists, speech therapists, or other relevant experts, detailing the implications of the student's specific needs on their academic work according to the requirements of their course or study program. The report should also specify whether the condition is permanent or temporary.
3 - For SEN students with permanent conditions, the application mentioned in the previous paragraph only needs to be submitted once, and the status remains valid as long as the student is enrolled and registered at ISA.
4 - For SEN students with temporary conditions, the student must periodically provide proof of the condition.
5 - The specialist reports or assessments must be substantiated, explaining the type and severity of the condition in relation to the student's academic work during their university attendance, specifically in one of the following areas:
a) Sight;
b) Hearing;
c) Motor skills;
d) Chronic illness;
e) Psychological/Psychiatric;
f) Learning difficulties;
g) Other objectively limiting conditions with implications for the teaching-learning context.
6 - Additional documents may be requested as needed to complete each student's individual file.
7 - Recognition of SEN student status, where the condition that determined its attribution is temporary, is reviewed annually.
Accompanying SEN Students
1 - The Service and individuals responsible for welcoming and supporting SEN students at ISA, including a designated faculty member, are appointed by order of the President of ISA.
Special Attendance Conditions for SEN Students
1 - SEN students may, upon request, receive priority in any registration, enrollment, class/timetable selection, and academic record activities.
2 - Teachers with SEN students in their classes should endeavor to support them according to their specific needs, including offering tutorial hours for personalized assistance.
3 - SEN students may be allowed to record lessons for academic purposes only, provided they have the teacher's permission. If the teacher does not authorize recording, they must provide the student with the lesson content in advance.
4 - For a master's dissertation or doctoral thesis, SEN students may receive specific writing support, either from the supervisor of the master's thesis or doctoral dissertation or from specialized and approved external entities, validated by the supervisor. The supervisor is responsible for ensuring that the student's content and knowledge are not altered.
5 - If necessary, the presence of a companion in classes, exams, and field trips to assist the SEN student is authorized, in a manner to be defined, as well as an assistance dog, under the terms of Decree-Law No. 74/2007, of 27 March.
6 - Considering the specific constraints of some SEN students, the home loan periods offered by the ISA library may be extended on a case-by-case basis.
7 - In cases duly justified by the specialists mentioned in paragraph 2 of Article 2, and upon request, the use of resources associated with platforms used in distance learning and interactivity with mobile or portable technological devices may be promoted, along with adapted forms of teaching in the course or study program.
